Nuance announces free COVID-19 documentation templates


Solution developed in response to NHS requests to help doctors, nurses and allied health professionals during pandemic

Nuance Communications has announced immediate availability of the free COVID-19 Content Pack for all Nuance Dragon® Medical users in the UK.

Developed by, and for, clinicians; the electronic health record (EHR)-agnostic COVID-19 Content Pack adopts clinical content from BMJ Best Practice to provide structured templates to support clinicians with their documentation processes.

Nuance is also supporting its customers with other services to support growing patient volumes, telehealth visits, and remote-work initiatives in response to the pandemic.

The COVID-19 Content Pack includes easy-to-use templates to boost clinician efficiency and help ensure the capture of crucial data points for COVID-19 patients.

These unprecedented circumstances call on everybody to contribute their strengths and expertise to help overcome the challenges

And, rather than require clinicians to repeatedly enter data for each case; the COVID-19 templates allow them to enter key information to accurately and quickly capture patient acuity, complexity of symptoms, and risk of mortality.

“To address increased intensity and operational stress that these difficult times are placing on care teams, we have taken steps to simplify COVID-19-related patient documentation with the development of free COVID-19 Content Packs,” said Dr Simon Wallance, chief clinical information officer at Nuance Communications.

“The COVID-19 Content Packs include training videos and templates for our Dragon Medical solutions that ease the burdens of COVID-19-related documentation.”

Joe Petro, chief technology officer, adds: “These unprecedented circumstances call on everybody to contribute their strengths and expertise to help overcome the challenges.

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“We are able to step up immediately because of our healthcare domain knowledge and deep experience in understanding and creating solutions for the very-complex problems our customers face. It’s a continuous process of listening and innovating that takes on even greater meaning and importance in times like these.”